Shopping and delivery instructions
Home delivery instructions
Our driver-driven door-to-door service is only available in the Helsinki/Vantaa/Espoo area.
We deliver your order between 16:00 and 22:00 on weekdays and Saturdays. Orders placed before 12:00 will be dispatched on the same day. Orders placed after 12:00 will be dispatched on the next delivery day.
Our delivery route is Espoo-Helsinki-Vantaa. The delivery time depends on the total number of orders on the day, weather, traffic conditions, etc. Please be patient. We will deliver the goods at your requested time only if it does not affect other orders on the day .
Mailing Instructions:
1. We use "Postal Parcel" of POSTI as our mode of transportation to other cities.
2. The default delivery point is Posti's pick-up point, which is determined by Posti. If you need to deliver to a designated location, please inform us in advance. If you need door-to-door delivery, please contact customer service for an additional 5 Euros.
3. After the package is shipped, it will usually arrive within 1-3 working days (depending on the distance of the city from the capital). Special circumstances (weather, transport strikes, incorrect delivery information, etc.) may cause delays.
3. Frozen goods, fresh vegetables and fruits are not sent by mail.
4. Please leave a Finnish phone number to receive express delivery information.
5. The information and address cannot be changed after the package is sent.
Please see the table below for delivery methods and shipping costs.
| City | Delivery method | Purchase amount | freight |
| Helsinki/Espoo/Vantaa | Driver delivers to your door | < €40,00 | €5,00 |
| Helsinki/Espoo/Vantaa | Driver delivers to your door | >= €40,00 | €0 |
| Other cities | Do not mail | < €50,00 | ------ |
| Other cities | Posti to pick up point | €50-€99.99 | €10,00 |
| Other cities | Posti to pick up point | >= €100,00 | €0 |